1. Introduction
Welcome to Cassio Reis ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cassioreis.ca, use our services, or engage with our content.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number
- Account Information: Username, password (encrypted), profile information
- Payment Information: Payment card details processed securely through Stripe
- Communication Data: Messages sent through contact forms, email correspondence
- Professional Information: Company name, job title, industry (when provided)
2.2 Automatically Collected Information
- Log Data: IP address, browser type, operating system, pages visited
- Cookies and Tracking: We use cookies and similar technologies to track activity
- Usage Data: How you interact with our website and services
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide coaching, consulting, and digital products
- Communication: To respond to inquiries and send service-related communications
- Account Management: To create and manage your account
- Payment Processing: To process transactions securely
- Newsletter: To send you updates, articles, and resources (with your consent)
- Appointment Scheduling: To manage booking and calendar integrations
- Improvement: To analyze and improve our website and services
- Legal Compliance: To comply with legal obligations and protect our rights
4. How We Share Your Information
We may share your information with:
4.1 Service Providers
- Payment Processing: Stripe for secure payment processing
- Email Services: Resend for transactional emails
- Calendar Services: Google Calendar for appointment scheduling
- Authentication: Google OAuth for secure sign-in
- Hosting: Cloud service providers for website hosting
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure authentication using industry-standard protocols
- Regular security assessments and updates
- Access controls and authorization mechanisms
- Secure payment processing through PCI-DSS compliant providers
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for specific processing activities
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at [email protected]
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze website traffic and usage patterns
- Personalize content and advertisements
- Provide social media features
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
12. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
14. GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to be informed about data collection and use
- Right to restrict processing of your data
- Right to lodge a complaint with a supervisory authority
- Right to data portability
Our legal basis for processing your data includes: consent, contractual necessity, legal obligations, and legitimate interests.
15. CCPA Compliance (For California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to know whether your information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
We do not sell your personal information to third parties.